International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Perceived Performance Appraisal Effectiveness, Career Commitment and Turnover Intention of Knowledge Workers
Marina Mustapha, Normala Daud

Despite the awareness of high global labor turnover, studies on performance appraisal and its effects on turnover intention have been very limited. Earlier studies undertaken have either primarily embarked on very few appraisal elements or fail to analyze the appraisal from the vital psychological perspective. No study has examined the nature and scale of this relationship. The well-explored turnover intention studies are not being used within the performance appraisal framework. Furthermore, past literatures have yet to contemplate the role of career commitment into the performance appraisal-turnover intention framework. Hence, the aim of the study is to examine perceived performance appraisal effectiveness, career commitment and turnover intention among academics in Malaysia. The study also captures the key performance appraisal dimensions and processes. A pilot study of 36 academics and 4 human resource experts is carried out. The framework is then verified and validated. Findings are slightly different from those found in literatures.

Full Text: PDF