International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Presenting a Model Determining Readiness Level of Personnel Admission to Establishment TQM1 in Isfahan Behr is Spinning and Weaving Company
Farhadi, Farhad; Navabakhsh, Mehrzad; khayamBashi, Bijan

Total quality management (TQM) is one of the most common business terms applied to promote the quality improvement recently.TQM has been applied in Japanese firms but no enough attention has been paid to it for improving the quality methods as TQM in Iran. In this research the feasibility of TQM establishment in Behr is Company has been studied. This is a descriptive-measuring research. Statistical population involves 152 persons of Behris company workforce and the sampling was conducted using formula n is equal 84 persons. The tool used was a researcher-made questionnaire that its validity confirmed by scholars and reliability by Cronbach's alpha coefficient of 0.804. The methods used are the confirmatory factor analysis, T test and F test.According to the data analysis, all of six suggested components for determining conceptual framework were approved and committed management, training and management based on the realitycomponents are provided for performing TQM.But the conditions aren't appropriate foremployee involvement, continual improvement and the customer satisfaction components. In addition, there are differences among the ideas of tree group of managers, employees, and workers.

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