International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Effect of Self-Efficacy in the Acceptance of Information Technology in the Public Sector
Sami Mohamed Saleh Al-Haderi

Purpose: In order for the organizations to realize the full benefits of the application of IT, it is important for those who have to use the technology to accept it. Knowing what makes employees accept or resist to some technology is important so that the investment made on the IT application yields a good and satisfactory return. The study is to test the success of the technology acceptance model in Yemen culture. In addition, This study aims to investigate the factors influencing the acceptance of technology in public sector such as individual defferences (self- efficacy) in the theory of technology acceptance in order to provide better understanding for the factors influencing the acceptance of information technology among the individual perceptions. The study also aimed to highlight the role of of self-efficacy in facilitating information transaction between top management and government.

Methodology: survey questionnaire was distributed to 53 government utilities and 357 cases were used in the analysis. Structural Equition Modeling AMOS 18 was used for the analysis of the proposed model. Findings the study confirmed the theory of TAM and showed its potential capability in the Middle East, particularly in Yemen. the study has provided empirical evidence for the positive effect of self-efficacy on the intention behaviour to use towards the actual usage for the technology throughout the positive effect on preceived usefulness and ease of use. Empirical evidence has shown that the employees and managers have the capability to use the technology.

Significance: This study has provided empirical evidence for the effects of new technology determinants in the government sector. In particular, it has successfully revealed that computer self-efficacy is important determinants in influencing the adoption of technologies. Also for the practicul usage, the study contributed to the empirical knowledge to increase the success rate for accepting or adopting the information technology in the government sector.

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