International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Tourism Small and Medium Enterprises (TSMEs) in Malaysia
Kalsitinoor Set

This paper examines the profile and tourism small and medium-sized (TSMEs)in Malaysia. The study is focused on TSMEs located in Kuala Lumpur, Pahang, Kedah, Pulau Pinang and Sabah. Most research focused on SMEs studies in other industry such as manufacturing while there is limited research on TSMEs in Malaysia. This study attempts to profile the characteristics of TSMEs in Malaysia. A self-administered questionnaire was used to collect data from 750 TSMEs with 346 were found useable for this study. Empirical results indicate that majority TSMEs in Malaysia is small-sized, family-owned, most of TSMEs in Malaysia are considered experienced with 30 years tourism business experience and saw huge increments of new TSMEs after 1992 which is reflected on Malaysian government’s tourism-specific plan on TSMEs during Sixth Malaysia Plan.

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