International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Research of Urban Rail Transit Passengers’ Evaluation Index on the Large-Scale Events---Take Shanghai F1 Formula as an Example
Wang Qing, Liu Zhigang, He Yuelei, Hu Hua

For urban rail transit, how to evaluate passenger’s satisfaction of security work,, and discover the existing problems quantitatively is an important and indispensable subject for better service level during large-scale events or events. This paper focuses on the passengers’ aspect, to do a questionnaire survey during the period of large-scale events, put forward the evaluation index system in order to establish the framework of passenger evaluation index on the large-scale events. It aims to provide some better guidance evaluation for urban rail transit security during large-scale events.

Full Text: PDF