International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

The Relationship between Information Systems Success, Organizational Learning and Performance of Insurance Companies
Dr. Mohammad Saleh Torkestani, Dr. Nader Mazloomi, Fatemeh Haghighat

Information system quality and capability allow organizations to focus specifically on the areas that have the greatest impact on organizational performance. When organizational members share results through an information system, and similar models, or business processes, a shared vision is materialized, and communication becomes easier. Thus coordination is carried out more effectively and ultimately it will lead to improved performance. Also an organization without the appropriate organizational learning system will not be able to utilize many aspects of information systems success. Organizations must always be ready to adapt to their environment for survival and show appropriate and timely response to changes. They need to be able to create a culture of learning, transmit and modify their behavior to acquire knowledge and insight. In this study we conduct a quantitative survey based study to investigate the relationship between the success of an information system and performance of Iranian insurance companies with mediating role of organizational learning. A questionnaire was used to collect Data from the insurance industry. Data are analyzed using Structural Equation Modeling. Findings suggest that there is a significant relationship between success of information systems and organizational learning and performance of insurance companies.

Full Text: PDF