International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Training Requirements for Managers an Applied Study in the Jordanian Banking Sector
Safa' Mohammad Taha Al-Hmoud

The study aimed at identifying the training requirements for managers, vice- managers and heads of departments in the Jordanian banks sector. The study sample consisted of (241) managers, vice-managers and heads of departments of Jordanian banks. For achieving the aim of the study, a questionnaire was designed based on theoretical literature and previous studies, measuring a number of concepts relating to training requirements, training methods being practiced and preferred by Jordanian banking sector. The results showed that the determination of training requirements for the managers of Jordanian banks represents one of the important ways of constituting an efficient managerial systems at a time which needs caring about the different variables and challenges represented in knowledge flow, technology and training programs development in order to work in harmony with modern time and cope with recent developments. On the other hand, the obstacles which face the employees and managers in the process of determining their training requirements were represented in the nonawareness of banks managements of the importance of determining the training requirements for workers as well as the non-existence of a plan to determine that. The study recommended the necessity for charging an authorized department in the state to work for controlling the standards of training excellence, to reconsider the practiced training methods and to develop training programs in light of the global developments occurring in the banking system.

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