International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Evaluation of Quality and Cost in Public and Private Health Care Institutions: A Case Study in Turkey
Abdullah SOYSAL, Fedayi YAĞAR

This study aims to determine the level of quality and cost of public and private hospitals according to the opinions of physicians, nurses, administrative staff, and patients. Conducted in the public and private hospitals in the province of Kahramanmaraş, Turkey, a total of 995 participants were surveyed in this study, including 113 physicians, 246 nurses, 200 administrative staff, and 436 patients. Data were analyzed using SPSS 20.0 package program. It was revealed in the study that the quality levels of public and private hospitals are at a good level, have acceptable level of cost, private hospitals were considered better than public hospitals, and physicians in private hospitals, and patients in the public hospitals were found to have more positive opinions about the respective institutions. As a result, it was emphasized that the conditions in public hospitals should be improved, and the public and private hospitals needs to be more competitive.

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