International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Organizational Learning Culture Vital Roles towards Employee Retention and the Impact on an Organizational Citizenship Behaviour in Malaysia Public Sector
Asiah Ali, Raja Mayang Delima Mohd Beta, Nabilah Abdul Shukur, Nordayana Zulkafli, Siti Hajar Md Jani

Employee retention is the ability of workers to remain in the organization. It can be affected by the organizational learning culture. Organizational culture creates a high-level behavioral consistency in members over social norms, shared values and a shared mental model. On the other hand, a learning organization learns continuously and transforms itself, and the learning occurs at all levels, such as individual, team, organization, and community. Employees willing to remain in the organization will engage in more organizational citizenship behavior. Employees who stay with the organization or wish to stay longer will create a positive working environment where employees infrequently complain about the aggravation experienced by them and diminish work-related conflicts with other employees. This study applied qualitative method and analysis results using SPSS AMOS. The outcome the employee retention is mediating the learning culture and organizational citizenship behavior in the public sector.

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