International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Supply Chain Disruptions: Challenges and Mitigation Strategies in Manufacturing Companies
Umol Syamsyul Rakiman, Wong Joo Yun, Raja Zuraidah Rasi, Hafini Suhana Ithnin

In recent years, the majority of companies have faced supply chain disruption which this disruption can influence daily operations, and financial as well as competitive development. The main explanation for this trend is organizations did not create dynamic skills or invest in disruption mitigation strategies to make their supply chains more robust and resilient. Previous research has primarily relied on the factors that contribute to the occurrence of supply chain disruption. Therefore, considering that making rapid decisions, and taking immediate actions was important to prepare for future supply chain disruptions. Hence, the purpose of this research is to identify the challenges faced by the supply chain during disruption and to determine suitable strategies to minimize the supply chain challenges. This study will employ a qualitative study using face-to-face and online interview methods. Researcher has collected data from 10 managers or employees who are proficient in supply chain management. Software “Excel” was used to code and analyze the collected data. The result shows companies face 14 challenges from 3 sides of supply chain, which is supply side, demand side and logistics side. The study further suggests 5 mitigation strategies to prepare for supply chain disruptions in the future. Finally, in this paper researcher provide guidelines and strategies for manufacturing companies to reduce the risk of supply chain disruption effectively.

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