International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss


A study of different types of business risks and their effects on banks' outsourcing process (Case Study: Tejarat bank in Iran)
Dr. Mehrdad Alipour, Dr. Baqer Kord, Elnaz Tofighi

Nowadays, issues such as increasing competitive pressures, technological complexity and specializing of tasks, high level of costs make organizations to review their management frameworks and turn to new strategies to achieve a competitive advantage in the current business world. One of these strategies is to focus on the main competences and consign most activities to internal sources of organization (out sourcing). To chive this, banks world outsource in order to offer better services to customers, reduce costs level, improve the quality of services and enhance their performance, have more flexibility against market's inconsistency and to achieve new skills and technologies and also to focus on key potentials. Despite the fact that outsourcing of main activities conduce to various benefits for an organization, but it includes different risks that needs effective and crucial management. This article intends to detect those risks and study their effects on banks outsourcing process, in which the dependent variable is business process outsourcing and independent variable is the risk. To study the effects of these risks on outsourcing, the researcher applies correlation coefficient and regression analysis.

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