International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

E-Municipality; New Step in Providing Electronic Services in Iran
Mohammad Isaac Shahnavazi, Yoones Shahnavazi

Nowadays municipalities are the meeting-point of the government and citizens. E- Municipality is known as the main step of governments in the first decade of the third millennium. So improving the cultural, social and political infrastructures and gaining the e- readiness in order to establish the e-municipality are considered as the main municipalities’ mission. The purpose of this article is to examine the impacts of e-readiness on the e-municipality and the impact of e-municipality performance on urban activities and citizen and attitude of citizens. According to this purpose, besides reviewing the e-readiness and e-municipality literature; the improving on e-services is considered as the main topic. This study is practical according to its purpose and descriptive-correlation based on its data-gathering method. The population is all personals of Zahedan’s municipality. The research’s result, in addition to present a comprehensive model; show that the e-readiness of Zahedan’s municipality is remarkable from the organizational, system-services and infrastructural perspective. Moreover, the establishment of e-municipality in Zahedan will cause to improve the business environment, strengthen the social participation and increase the public sectors’ effectiveness; but it will have no effect on improving the citizens’ life-quality level. Consequently, it is proposed to Zahedan’s municipality that besides the strengthening of cultural and social infrastructures, to flow the service-oriented view in order to raise the level of citizens’ convenience.

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