International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss


Information Technology and its Deficiencies in Sharing Organizational Knowledge
Morteza Jamali Paghaleh, Ehsan Shafiezadeh, Mohsen Mohammadi

Indeed, one of the effective technological factors leading to an organization's successful deployment of knowledge management strategy is the development of proper IT infrastructure. Yet it seems IT management has substantively surpassed individuals' ability to mutually understand and agree upon their desired information and its sharing. This is so, because, despite the amazing improvements of information technology in recent decades, and its omnipresence in organizations, the improvements in the field of knowledge sharing were insignificant. In the present paper, it is discussed that despite the claimed knowledge sharing resources and the certain and ever-growing capabilities of ICT for sharing knowledge in organizations, still knowledge sharing is extremely difficult. The motives for sharing, or maybe more importantly, the motives behind refusing to share knowledge should be understood on the basis of correct organizational image. Thus, the article reviews the political and cultural perspectives of organizational functions and compares these two. In addition, the roles of informal networks in knowledge sharing are examined.

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