International Journal of Business and Social Science

ISSN 2219-1933 (Print), 2219-6021 (Online) DOI: 10.30845/ijbss

Workforce Diversity and Performance of Kisumu Law Courts, Kenya
Onyango Maureen Anyango, Oluoch Mercy Florah

Diversity issues have drawn a lot of concern to most organizations and created lot of debate on its benefits as well as the challenges that come with the acceptance of the same. While diversity has been argued to be a driving force to performance improvement in organizations, at Kisumu Law Courts Kenya issues in delay in resolving cases that creates backlog has been a great concern. This is because the organization is entirely dependent on its workforce to facilitate and fast track case resolutions. Efforts to increase the workforce and manage through mediation processes have produced little results as the same complains have been rose overtime thus warranting this study. The main objective of the study was to identify to what extent gender, ethnicity, religion and educational background influenced performance at Kisumu Law Courts. The study adopted longitudinal research design in its methodology where secondary data derived from the published annual reports to collect data for a period of 10 years showing quarterly reports on the performance of the organization was used and the annual mean organizational performance calculated. Personnel records of the institution were used to reveal the demographic details about employees.Tables were used to present data. Multiple regression was used to find out the predictors of organizational performance and to show a relationship between the variables. Findings indicated the gender diversity was positively related to organizational performance with a value of 0.04.This is because p< 0.05.An increase of gender diversity increases organizational performance by 1.269 units. On education 0.071, religion 0.061 and ethnicity diversity 0.487 there was no association to organizational performance because the findings were statistically insignificant as p>0.05. The study recommends that policies and regulations should be given more to address the challenges of work force diversity. More emphasis should be given to promote career progression and advancement to improve employee knowledge and skills

Full Text: PDF